Here's a couple of good recent articles on the user experience and usability fronts:
Lane Becker, "90% of All Usability Testing is Useless." Becker presents a good common-sense arguement:
"We need to abandon the idea that user testing on the Web is a quantitative process...Instead, user research for the Web should delve into the qualitative aspects of design to understand how and why people respond to what has been created, and, more importantly, how to apply that insight to future work."
Peter Morville, "User Experience Design. Morville's "User Experience Honeycomb" diagram will likely influence how people understand the concept of UX. Morville's diagram breaks the concept of UX into it's component parts: Useful, Usable, Desirable, Findable, Accessible, Credible, Valuable.
Posted by Karl
June 26, 2004 04:24 PM