Another nice column by James Robertson: The value of intranet feedback:
There is one feature that you can implement on an intranet that can be tremendously effective in ensuring content is kept up-to-date, assisting with change management, and promoting wide-spread cultural change. This feature is a simple but effective intranet feedback mechanism for staff to use. This is something that we have used to great effect in the past, and it's more than just putting a "feedback" link at the bottom of every page.
While we're at it, check out another new Robertson article: Drawing clear lines between information systems.
Posted by Karl
September 3, 2003 03:58 PM