February 28, 2003

Simple Steps: Know Your Audience

We had our first Simple Steps workshop yesterday. I've posted resources from this session, Know Your Audience. This page has a downloadable copy of the presentation, some example files, as well as enough links to keep you reading for weeks. Topics covered included: server logs, search engine logs, surveys, interviews, card sorts, usability testing, demographic research, style guides, and personas.

Thanks to all who came and participated.