Martin White has an interesting weblog entry about Intranet return on investment. He (wisely) advises against either doing a solely numbers driven analysis and doing no analysis. To quote:
I have a huge problem with any justification for an intranet that requires a quantitative business case to be made. I am not against doing so for certain projects, but in my view if a senior mangement team does not have the vision to see what the benefits of an intranet can be, then it's time to find a job elsewhere before the intranet implodes.
White advises intranet managers to complete an information audit. I couldn't agree more. He even mentions a book I've used, The Information Audit by Sue Henczel.
Posted by Karl
January 24, 2003 01:14 PM