James Robertson has published survey results on Australian public-sector intranets. He surveyed 20 organizations. Some interesting results: Only a few organizations used content management systems, with most using Dreamweaver, Frontpage, or editing by hand. As Robertson says, "with the labour-intensive nature of these tools, it was not surprising to see intranet quality, accuracy and ease of maintenance being highlighted as issues by most participants." Half of the organizations use centralized authoring, while 35% rely on a decentralized model (the remainder being some combination of the two approaches). Robertson notes that the organizations using a centralized model are planning on switching.
Posted by Karl
December 2, 2002 09:05 AM