November 27, 2002

Ease of Use

Scott Berkun has a list of the The list of ten (now fourteen) reasons ease of use doesn't happen on engineering projects.

Any development project must have clearly defined goals that team leaders agree to. One of these primary goals needs to be ease of use for the end-users of the product. These goals should also be combined with a set of tradeoffs the project should make to ensure these goals (will the schedule slip? Will resources be dedicated to ease of use? Etc.). If the problem is convincing managers that ease of use can be made actionable during a project, keep reading.