November 26, 2002

Intranet Strategies

A new Boxes and Arrow's article: Practical Strategies for Creating a Successful Intranet by Shiv Singh. Singh's strategies are:


Strategy #1: Your users sit next to you; use that to your advantage, but be careful
Strategy #2: Measure quantifiable results, not just user satisfaction
Strategy #3: Use fewer vendors and take them more seriously
Strategy #4: Deploy your features with your users in mind… but you can't please everyone
Strategy #5: Cultivate multidisciplinary collaboration

I'm especially interested in #5. Singh rightly points out that multidisciplinary teams can be difficult. One of the keys, he says, is encouraging the team members to teach each other about their knowledge areas.